Who operates this website
Car Battery Replacement in The Villa operates this website and the mobile battery service described on it. For questions or privacy requests, contact us using the Call Now or WhatsApp options shown on this website.
Information we collect
- Information you provide, such as your name, telephone number, WhatsApp message, service location, vehicle make, model and battery requirements.
- Service and transaction information, including quotations, appointments, work completed, payment status and warranty records.
- Basic technical and usage information, such as IP address, browser and device type, referring page, pages viewed and approximate location derived from the IP address.
- Advertising information, such as the campaign or advertisement that referred you and whether a visit resulted in a call, WhatsApp click or other measured action.
Google Ads, measurement and cookies
When Google Ads measurement is enabled, Google tags may use cookies or similar identifiers to understand whether an advertisement led to a website visit or conversion. Google may receive information about the advertisement interaction, browser or device, pages visited and the conversion event.
We may use aggregated conversion measurement and, where enabled and permitted, remarketing or personalised advertising. We do not intentionally place telephone numbers, WhatsApp message contents, precise service notes or other directly identifying customer details in Google Ads tag parameters or page URLs.
If non-essential advertising cookies require consent in your jurisdiction, they should be activated only after the required consent has been obtained. You may refuse or withdraw consent without losing access to essential website functions.
How we use information
- Respond to enquiries and arrange mobile battery service
- Identify a suitable battery and provide a quotation
- Complete payment, warranty and service records
- Operate, secure and improve the website and service
- Measure advertising performance and prevent invalid or fraudulent activity
- Comply with legal, tax, accounting and safety requirements
When information is shared
Information may be shared with the technician assigned to your request, payment and communications providers, website hosting and analytics providers, Google when its advertising tools are enabled, and professional or public authorities where legally required. We do not sell customer contact details.
Retention and security
We keep information only for as long as reasonably needed for service delivery, warranty support, accounting, dispute handling, advertising measurement and applicable legal obligations. Retention periods vary by record type.
We use reasonable administrative and technical measures to protect information. No internet transmission or storage method can be guaranteed completely secure.
Your choices and rights
Depending on applicable law, you may ask to access, correct or delete personal information, object to or restrict certain uses, or withdraw consent. You can also manage advertising preferences through Google My Ad Center and block or delete cookies through your browser settings.
We may need to verify your identity before completing a request. Some information may be retained where required for legal, warranty, fraud-prevention or accounting purposes.
Children, external links and changes
This service is not directed to children. The website may link to WhatsApp, Google or other third-party services governed by their own privacy terms. We may update this policy when our service, advertising tools or legal obligations change; the effective date above identifies the current version.
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